User Terms

Terms and Conditions Effective Date: 01-01-2025 Welcome to MsgFlow! These Terms and Conditions ("Terms") govern your use of our website (https://msgflow.live) and the services we provide. By accessing or using our platform, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By using our website or services, you agree to these Terms and our Privacy Policy. If you do not agree, you must discontinue use of the platform immediately. 2. Eligibility You must be at least 18 years old to use MsgFlow. By accessing the platform, you confirm that you meet this age requirement. 3. Services Provided MsgFlow provides tools and automation solutions for: WhatsApp messaging & automation Smart chat flows Broadcast campaigns Customer engagement Business messaging tools Workflow and task automation All features and services may change or improve over time without prior notice. 4. User Responsibilities By using MsgFlow, you agree to: Provide accurate and updated information during registration. Use the platform in compliance with applicable laws, including WhatsApp and Meta policies. Not misuse the platform for spamming, harassment, fraudulent activities, or sending unauthorized messages. Ensure that message recipients have provided valid opt-ins wherever required. MsgFlow is not responsible for content sent by users through the platform. 5. Account Security You are responsible for maintaining the confidentiality of your account credentials. MsgFlow will not be liable for any loss or damage resulting from unauthorized access to your account. 6. Payment and Refunds Users agree to pay all subscription or service fees associated with their chosen plan. All payments are non-refundable, except when specifically stated in a written agreement. MsgFlow may modify pricing or subscription plans at any time, with notice where required. 7. Intellectual Property All content, branding, graphics, code, UI/UX, and software available on MsgFlow are the property of MsgFlow / its parent company. Unauthorized copying, modification, or distribution is strictly prohibited. 8. Privacy Your privacy is important to us. Please read our Privacy Policy to understand how we collect, store, and use your information. 9. Limitation of Liability MsgFlow will not be liable for: Any indirect, incidental, or consequential damages Loss of data, revenue, or business opportunities Issues arising from third-party APIs, including WhatsApp, Meta, or telecom providers User-generated content or unauthorized message sending Use of the platform is at your own risk. 10. Termination MsgFlow reserves the right to suspend or terminate access to the platform, with or without notice, if: You violate these Terms You engage in harmful, abusive, or fraudulent activities Required by law or third-party policy (such as WhatsApp Business API rules) 11. Governing Law These Terms are governed by the laws of India, without regard to conflict-of-law principles. 12. Changes to Terms We may update these Terms at any time. The latest version will always be available at https://msgflow.live/terms-and-policies/vendor_terms . Continued use of the platform after updates constitutes acceptance of the revised Terms. 13. Contact Us If you have questions or concerns regarding these Terms, please contact us: 📧 Email: support@msgflow.live 🌐 Website: https://msgflow.live